Returns And Refunds
We are not ended up with delivery; we are always one step ahead when come to our customer satisfaction and happiness. If you happen to be not 100% satisfied with the order you received upon delivery, we are providing a free 30 days return and refund policy for our customers. We are offering this complimentary to make sure your purchases are just right.
We offer free shipping for return items within 30 days, with a FedEx return sticker attached on the order. We take it as a pride to offer free returns and refunds.
We won’t accept the delivered item with any sign of damage, resizing and wear and tear. We only accept returns and refunds only if the product is same as shown in the website with all the supported paperwork. If you prefer any resizes on customized products or selected products the fee may be vary.
If you wish to exchange the item, in case the value of the exchanged product is higher than the price of the old product, customer should pay the amount difference between the old and new. Only on selected products will be returned and refundable.
Return Packages should be labeled with return shipping authorized number, in case of fail packages should not be acceptable for returns. The packing should be well maintained, make sure the product should be maintained without any irreparable damages, in that case return won’t be acceptable.
Please note that the returned products will be tested by our Quality team to check the condition of the product. The entire process will take approximately 5-7 days. If any changes in the product or fail in inspection the refunds will be given according to the company norms. Refunds will be done by the way of online transactions with in the 5-10 working days of the receipt of the product. If in case the cancellation orders are paid via vouchers are any other mode of transactions and not via debit/credit/online transactions the refund amount cannot be transferred to bank account, it will be transferred to your account wallet of the website. In case any coupons or vouchers are used during original purchase, the refund amount will be deducted equivalent to the offer amount got through coupons or vouchers.
For any further queries please contact us 1-800-282-2242
Or visit our website Bluehira.com